Legal

Privacy Policy

Last updated: 13 September 2026

Metacognitus (“we”, “us”) provides a website and related demo request process for private archive intelligence software aimed at broadcasters, newsrooms, archive teams and related organisations. This notice explains what information we collect through the website and how we use it.

Information we collect

When you submit a demo request, we collect:

• Name, work email, organisation, role and organisation type
• Approximate archive size
• A description of a difficult archive search
• Optional details about your current MAM/archive system and newsroom languages
• Technical metadata such as submission time and the page used to submit the form

We may also collect limited usage analytics on the website (for example page views and whether a form was started or submitted) through Firebase Analytics.

How we use information

We use demo request information to:

• Respond to your enquiry and arrange a demo or Archive Discovery Benchmark discussion
• Understand the archive problems organisations describe to us
• Improve the website and our early sales process

We do not sell personal information.

Legal basis / consent

By submitting the demo form, you consent to being contacted about your request. You may withdraw that consent by emailing sales@metacognitus.com.

Retention

We retain demo request records for as long as needed to manage the sales conversation and our legitimate business records, then delete or anonymise them when they are no longer required.

Sharing

We use Firebase (Google) to host the website, store form submissions and collect analytics. Apart from service providers acting on our instructions, we do not share demo request data with third parties for their own marketing.

Archive material during a pilot

If you later participate in an Archive Discovery Benchmark or pilot, any handling of your archive media, metadata and access controls will be agreed with you in writing before material is connected. Website form submissions do not themselves grant access to your archive.

Security

We take reasonable technical and organisational measures to protect information submitted through the website. No method of transmission or storage is completely secure.

Your choices

To ask about access, correction or deletion of demo request information, email sales@metacognitus.com.

Changes

We may update this policy as the product and website develop. The “Last updated” date at the top will change when we do.

Contact

Questions about this policy: sales@metacognitus.com